SMART
-
New Year Habits
Every year, many people reflect on their New Year resolution’s, deciding if they will set new, change, or abandon goals or habits. Businesses often look at the performance indicators of previous years and decide what needs to be adjusted in their overall strategy, and what goals they wish to pursue in the financial year. At…
-
This time of the Year
Reaching the end of 2024. Many organisations take the time, if they haven’t already, to look at what went and not so well, appraising the performance of the company according to the goals they set to meet during the year, and review if changes need to be done, like removing objectives that no are no…
-
Changing Card Numbers
Changing Card Numbers Some time ago I went on holidays with my partner to a mediterranean island. To see around and have more freedom, we rented a car. We went to the beach, a small city and the top of a small mountain where there was a lighthouse and a magnificent view of the ocean.…
-
Where should I look at?
Another concern when running a business is how to track and measure your progress. If you have been investigating, probably you have seen all sorts of metrics: customer complaints, revenue, market share, reviews on social media… Anything that can be measured can become a metric. However, what are the right ones? This is often a…
-
Don’t Only Work Hard, Be Also S.M.A.R.T!
You wake up in the morning determined to start a brand-new day. Your business requires your immediate attention in all areas: providing services or delivering goods to your existing customers, finding new customers, pay to suppliers, administrative work, developing new products… The moment you realise, it’s time to call it a day, have dinner, spend…