quality management
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Who does what? Why businesses need well-defined processes
You’re driving in a city. There are traffic lights, signs or all sorts. You know you have to stop when lights are red, continue when they are green. You know that if a standing sign is missing, you’ll have to look at the paintings on the ground. In contrast, if two signals contradict each other,…
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Changing Card Numbers
Changing Card Numbers Some time ago I went on holidays with my partner to a mediterranean island. To see around and have more freedom, we rented a car. We went to the beach, a small city and the top of a small mountain where there was a lighthouse and a magnificent view of the ocean.…