performance indicators
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Who does what? Why businesses need well-defined processes
You’re driving in a city. There are traffic lights, signs or all sorts. You know you have to stop when lights are red, continue when they are green. You know that if a standing sign is missing, you’ll have to look at the paintings on the ground. In contrast, if two signals contradict each other,…
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New Year Habits
Every year, many people reflect on their New Year resolution’s, deciding if they will set new, change, or abandon goals or habits. Businesses often look at the performance indicators of previous years and decide what needs to be adjusted in their overall strategy, and what goals they wish to pursue in the financial year. At…
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Don’t Only Work Hard, Be Also S.M.A.R.T!
You wake up in the morning determined to start a brand-new day. Your business requires your immediate attention in all areas: providing services or delivering goods to your existing customers, finding new customers, pay to suppliers, administrative work, developing new products… The moment you realise, it’s time to call it a day, have dinner, spend…